If the Pro version does not work for your shop, you can ask for a full refund within 14 days of purchase.
How to ask for a refund
Write to us through the contact page with the email address you used to buy and, if you can, a short note on what did not work. We often fix the problem within a day, and we will offer that first. If you still want your money back, we refund it in full.
After a refund
The licence key is cancelled, so the Pro version stops receiving updates and support. Refunds go back to your original payment method through PayPal and usually arrive within 5 to 10 working days.
After 14 days
Purchases older than 14 days are not refunded, but you still get updates and support for as long as your licence is active.